Ordering is easy through our webshop. Pick your product, add it to your cart and complete your payment with one of our secure payment methods.

Yupa supports the most widely used secure payment methods:

• iDEAL
• Credit card (Visa, Mastercard, American Express)
• PayPal

Yes! As soon as your package has shipped, you'll receive a tracking link by email so you can see exactly where your order is.

If you're after a specific brand, color or type of yarn, just send a quick email to help@yupastudio.com.

We can tell you whether we have it in stock, or we may be able to place a special order for you.

Each kit contains exactly the yarn you need for the project, plus a PDF crochet pattern with detailed instructions in text, photos and video.

We've noticed that most people already have a collection of crochet hooks at home. It would be a shame to keep paying for a new hook you don't need, especially since a hook in a kit automatically adds extra costs. This way, our kits stay both more affordable and more sustainable.

Yes! Our kits are grouped for beginner, intermediate and advanced crocheters. Every kit clearly states which skill level it's suited for.

After payment, you'll receive a PDF file straight to your inbox. You can download and save it, so you'll always have it on hand.

Haven't received anything after two hours? Email help@yupastudio.com with your order number!

Absolutely. Send an email with a photo or video to help@yupastudio.com and we'll guide you through it step by step.

Haven't received anything after two hours? Email help@yupastudio.com with your order number! We'll look into it for you right away.

Physical orders usually ship within 2 business days. You'll receive a tracking link as soon as your package is on its way.

Shipping costs depend on the type of order and are calculated automatically at checkout.

Yes, you can return unused products within 14 days of receiving them. Digital patterns unfortunately can't be returned. For more information, take a look at our page about shipping & returns!

Yupa+ is our exclusive membership program for crocheters who want to deepen their skills and be part of a creative community. Click here for more information!

With Yupa+ you get access to a monthly refreshed program in a close-knit, exclusive community. Click here to visit the membership page and discover all the benefits!

Join through the Yupa+ page in our webshop and get instant access to all the benefits.